Growing anatgonism between owners and fans is examined in this blog contribution with reference to the cases of Blackpool, Blackburn Rovers, Charlton Athletic and Coventry City.
In the case of Charlton it is ironic that fans have been referred to as ‘customers’ by the chief executive, yet there seems to be no concept of good customer relations beyond a series of gimmicks.
Growing anatgonism between owners and fans is examined in this blog contribution with reference to the cases of Blackpool, Blackburn Rovers, Charlton Athletic and Coventry City.
In the case of Charlton it is ironic that fans have been referred to as ‘customers’ by the chief executive, yet there seems to be no concept of good customer relations beyond a series of gimmicks.